"A massive thank you to Alex for her outstanding work on the Science Museum Group’s approach to Reward and Recognition. She knew exactly what I wanted from the very beginning and was highly communicative and attentive throughout. Alex’s knowledge of the Museum sector was impressive. She recognised the importance of involving people from all areas of the organisation and colleagues really enjoyed engaging with her. She is insightful, creative and diligent – just an absolute pleasure to work with."
Judith McNicol, Director of People and Culture (Science Museum Group)
“We commissioned Alchemy Consulting to evaluate the longer-term impact of our national Knowledge Exchange programme, which seeks to support the UK museum sector by enabling colleagues to learn from each other and share best practice through reciprocal professional exchanges between the British Museum and UK cultural heritage organisations. Alex and Shirley [associate] were an absolute pleasure to work with – they were methodical, thorough and intuitive in their approach, and very quickly developed an excellent understanding of our work, our ethos and our aims. Their analysis of our programme and the map of change they developed not only provided a sound framework for impact evaluation, but is also helping us understand our own work better and helping us shape future programming. We are very happy with their final report and look forward to sharing it as widely as possible. From a personal perspective, it was mainly just lovely to work with two people who ‘got’ our work so well, and what we are trying to do. It was a really valuable process and I quite miss reporting in to them now!"
Georgia Mallin, Knowledge Share Programme Manager (The British Museum)
“I was really pleased to work with Alex on our volunteer leadership training programme. Alex engaged and listened well, developing a really good understanding of the concept and our needs. She balanced the requirements of the Charity with her own knowledge and expertise to design content around core themes – her guidance and suggestions were thoughtful and added value. Alex produced a framework for the events that offered a mixture of learning, networking and reflection; and her manner, delivery and know-how were really valuable in creating engaging events, enjoyed by delegates. Alex worked well in continuously developing workshop design and delivery following each session and she was a real pleasure to work with throughout. Alex had a 100% approval rating with delegates from event feedback and we are grateful to her for helping us invest in developing volunteer leaders for our Local Networks.”
Peter Kelham, Volunteer Development Manager (Crohn's and Colitis UK)
"Working with Alex has really helped us make progress. Alex is both knowledgeable and highly effective at getting things done. I've worked with her four times now, in workshop settings and in smaller groups. She prepares very thoroughly, communicates with precision and clarity, works quickly and is outcome focussed. Alex made a real difference to our Museum performance and I have no hesitation in recommending her services."
Andrew Dennis OBE, Chair (Cumbria's Museum of Military Life)
"Alex delivered a series of trustee training sessions for AIM in 2017/18 and has written a really helpful briefing note on trustee recruitment for our website. She was a pleasure to work with - knowledgeable, flexible and friendly."
Helen Wilkinson, Assistant Director (Association of Independent Museums (AIM))
"It was a pleasure working with Alex. She quickly got to know our organisation, and understood us and our needs well. Alex was engaged to write a Volunteering Strategy – a piece of work I really wanted to do myself but didn’t have the time to do. Alex understood and enabled my wish to be fully involved, contribute at every stage, and maintain ownership for the project. Working together in this was way was vital as I now have to deliver the strategy, which I feel very confident in being able to do because Alex has ensured the Volunteering Strategy is an excellent piece of work. I would highly recommend Alex, she is friendly, perceptive, intuitive and has a wealth of HR and volunteering knowledge and experience."
Susan Mason, HR and Volunteering Consultant (York Minster)
"Alex has been integral to the success of our recent Emerging Leaders Programme. Bringing real life experiences and appropriate case studies, her passion and knowledge of the museum sector and relevant issues faced by its professionals has been great. Alex's approach to planning and programme development is clear and well thought out and her willingness to collaborate has been extremely welcome."
Alex Bird, Sector Development Officer (Museum Development North West)
"Alex has provided invaluable help to Kiplin Hall during ‘A Year of Transition’ in which, with HLF financial assistance, we are upgrading the way we function as a CIO. Alex quickly assessed those areas of HR where we were struggling and with tactful guidance worked with staff and trustees to introduce new policies and update those which needed it. She also managed a highly successful trustee recruiting campaign. Her planning and execution were meticulous and at all times she was a real pleasure to work with. I highly recommend Alchemy Consulting."
Mark Chetwynd-Talbot, Chair of Trustees (Kiplin Hall)
"Alex was one of two consultants who worked on a project to help our Board engage with the private sector for fundraising and advocacy. The project delivered beyond our expectations, bringing us some important practical outcomes which have helped move the Board and museum forward in its engagement with the private sector. Alex and her colleague provided a bespoke project, centred around the needs of the museum, and created a safe environment which stimulated open conversations and good communication amongst staff and trustees."
Kate Axon, Development Director (Museum of East Anglian Life)
"It has been a pleasure and very enlightening to work on this project with Alex. Her approach and communication style have made it very easy for us to be open and honest and to really think in detail about how we work and how we can become more sustainable through Succession Planning. Alex takes time to prepare for meetings, is prompt in producing work and checks back with us to ensure that what she produces is appropriate and helpful. The trustees have benefitted from Alex’s input and knowledge, both in confidence and in practical terms, such as developing the new organisational structure and role descriptions."
Liz Kingsnorth, Ex-Chair (South Yorkshire Aircraft Museum)
"I would like to thank Alex for her facilitation skills, which enabled the Board to explore aspects of governance in an objective and fruitful way."
Linda Burgess, Trustee
"Personally, I really benefitted from how skilfully Alex tailored the models we explored [in the Emerging Leaders Programme 2015] to our sector, through exploring scenarios which we could all relate to. The dynamic between Shirley [co-trainer] and Alex was fantastic and really made the course both unique and very enjoyable. Both were a great support throughout this process and were always generously on hand to discuss results from the 360˚ feedback or course material in between sessions. They seamlessly created an atmosphere where people could openly share their experiences and I found it both beneficial and interesting to hear their personal stories, which provided the basis for so many ideas and solutions within the group. [The course] has given me the confidence and assurance that leadership, in all its many forms, can come from any position within an organisation and sometimes you have to step outside of your comfort zone to really challenge yourself."
Laura Ferguson, Education Development Officer, Gallery Oldham
"I can say I have never enjoyed a training programme like it [the Emerging Leaders Programme 2015]. The course has made me realise what I needed to change to succeed within the museum sector, as it encourages you to take a good look at yourself, your role, and your career. Since starting the course, I have moved into a new role and I truly believe the motivation to apply for the role was partly boosted by the skills learnt and understanding of my capabilities realised by taking the Emerging Leaders course. I cannot recommend this training course enough to anyone, I want to attend it all again!"
Darren Collingwood, The National Football Museum