Here you can find out more about my areas of expertise and the sorts of services I offer.
Organisational Development
Organisational Development is essential part of forward planning; helping to align strategy, people and working practices so that you can achieve your aims. My work in this area includes:
Strategic planning, including stakeholder consultation, market research and strategy development
Developing organisational visions, values and aims
Facilitating organisations or teams to resolve difficulties and improve working relationships
Reviewing working practices to identify areas for improvement
Reviewing organisational structures so that roles and reporting lines meet meet business needs
Governance
Governance covers all aspects of your organisation’s overall direction, effectiveness and accountability. My work in this area includes:
Governance reviews and advice on good practice
Trustee training
Board skills auditing and succession planning
Subject-specific projects such as risk management, improving accountability or board level fundraising
HR and volunteer management
Good HR and volunteer management practices are vital for getting the most out of your people – and for staff and volunteers get the most out of their work. My work in this area includes:
Developing HR and volunteering strategies
Reviewing and creating employment and volunteering policies and practices
Employment advice and support, including recruitment and training, managing performance, employee engagement, succession planning, employment law, reward and recognition
Managing projects on behalf of clients (e.g. recruitment campaigns, pay benchmarking)
Training and Development
Good training and development can be life – or at least job – changing. My work in this area includes:
Leadership development programmes, including the Management and Leadership Essentials programme which is approved by the Institute of Leadership and Management
Skills and subject based workshops (e.g. influencing, difficult conversations; managing volunteers)
Coaching and mentoring
Facilitated 360 degree feedback and Personal Development Planning for the workplace
Trustee and board training (e.g. Trustee roles and responsibilities, managing risk)
Leadership Development and Training strategy development
Research and evaluation
Research, evaluation and impact assessments are invaluable for all sorts of things, from making evidence-based decisions to creating cases for funding or identify ways of doing things better. My work in this area includes:
Employee and volunteer engagement surveys
Skills audits
Programme and project evaluation at organisation, regional and national levels
Subject specific market research (e.g. pay benchmarking, volunteering trends)
Staff, volunteer and stakeholder consultation
Facilitation and training with the Museum Development North West Emerging Leaders Programme
Research and reports
Multi-strand projects
I have a strong network of associates that I work with, so I can bring together a team to suit a range of projects, whatever the scope or size. For projects requiring multiple areas of expertise, or for multi-organisation projects, I work with associates with expertise in key areas of charitable and cultural activity, such as education, heritage interpretation, change management, audience development and fundraising.